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bad review

When your business gets a terrible, no good, very bad review

Why, sometimes, a bad review is better!   Your business is your baby. A bad review on Yelp or Trip Advisor is hard not to take it personally. Especially when your reviews are mostly awesome. And that one’s bringing it all down. You may feel like doing this:   A natural reaction is to sweep […]

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“Company selfies racist tattoo while smoking” – How to manage online reputation

If your company is ignoring what people are posting, tweeting and commenting online, you are risking more than an embarrassing selfie on Facebook. You may be surprised to find that people are forming opinions of your business based on social media chatter. If so, you’re not alone. One third of Irish companies are ignoring their […]

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